The term “quality of work life” (QWL) was first introduced in 1972 during an international labour relations conference. QWL received more attention after United Auto Workers and General Motors initiated…
QWL programs can be evaluated on the basis of following points: Fair compensation and job security: The economic interests of people drive them to work at a job and employee…
The factors that influence and decide the Quality of work life are: Attitude: The person who is entrusted with a particular job needs to have sufficient knowledge, required skill and…
Open communication Equitable reward system A concern for employee job security Participation in job design - job enrichment & organisational design Employee skill development Reduction of occupational stress Good employer-employee…
TQM is a set of management practices throughout the organization, geared to ensure the organization consistently meets or exceeds customer requirements. TQM places strong focus on process measurement and controls…
A preliminary step in TQM implementation is to assess the organization's current reality. Relevant preconditions have to do with the organization's history, its current needs, precipitating events leading to TQM,…
Quality Circle is a small group of employees in the same work-area or doing a similar types of works who voluntarily meet regularly for about an hour every week to…
Promote job involvement Create problem solving capability Improve communication Promote leadership qualities Promote personal development Develop a greater awareness for cleanliness Develop greater awareness for safety Improve morale through closer…
Lack of faith in and support to Quality Circle activities among management personnel Lack of interest or incompetence of leaders/facilitator Apathy, fear and misunderstanding among middle level executives Delay or…
Small group of employees – optimum of 8-10 members Members are from same work area or doing similar type of job Membership is voluntary Meet regularly for an hour every…