Define : Grievance
Defining a grievance is very difficult. However, personnel experts have tried to differentiate between dissatisfaction, complaint, and grievance. In general, dissatisfaction in any form declared orally between employees is known as a complaint. A…
Need of Grievance Procedure
Without an analysis of their nature and pattern, the causes of employee dissatisfaction cannot be removed. The personnel administrator of an organization should go into the details of the grievances and find out the best possible methods of settling…
Methods of resolving Grievances
Methods of resolving grievance can be divided in to two parts: Decisional Processes: Binding Decisions Non-Decisional (Collaborative) Processes: Managed Negotiations Decisional Processes: Binding Decisions The dispute resolver makes a ruling, judgment or…